Purchasing and ordering
All prices specified on this website are in $AUD (Australian Dollars)
atdec.com.au is a completely safe environment to purchase in. When you enter sensitive information (such as your credit card number) on our registration forms, we encrypt that information using 128-256 bit secure socket layer technology (SSL). Symantec Secure Site with EV SSL Certificates secures the store site so visitors can purchase, login to their account, update their registered details such as their billing address and contact phone numbers, or change their password in confidence. Our check out is secured with Extended Validation (EV), the same technology that is used to secure banks worldwide. Additionally, Symantec scan our web servers daily for potential threats to ensure we are constantly up to date with modern Internet Security measures.
Failed payment authorisation
To protect your security and privacy, your bank cannot provide Atdec with information about why your payment was declined. Because of this, you need to contact your bank directly to solve most payment issues.
We accept orders by telephone. The Atdec Customer Service Team will be available between 8:00am and 5:00pm EST (Eastern Standard Time), Monday to Friday (except public holidays) to take telephone orders. Please be ready to quote
- The Atdec product code
- Your desired quantity
- Your credit card details
- Your delivery address
- Your contact details
Our telephone number is +61 (02) 8729 5000.
We do not process back orders for transactions made online. If an item is out of stock it will be noted as such on the product page and before you check out. In the rare event that you have successfully ordered and paid for an Atdec product that is out of stock, we will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested and your credit card will be refunded.
Discounts are offered from time to time and are dependent on stock availability; they are also often limited-time offers. Atdec's prices are subject to change.